At Stern's Gym Clothing Co., we’re committed to delivering your gear efficiently and securely.
Processing Time:
Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed on the next business day.
Shipping Time:
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USA: 3–7 business days
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Canada: 5–10 business days
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International: 7–15 business days (varies by location)
Shipping Rates:
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may apply on qualifying orders.
Tracking:
Once your order ships, you’ll receive a confirmation email with a tracking number to monitor delivery progress.
Delays & Customs:
We are not responsible for delays caused by carriers, weather, or customs processes. For international orders, any customs fees or duties are the buyer’s responsibility.
Address Accuracy:
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages:
If your package is lost or arrives damaged, contact us within 7 days of the delivery date or return it to: 130 E. Chapman Ave., #310, Fullerton, CA 92832
